Accessing the network (2024)

We recommend that you work through the first three items as quickly as possible to set up your network access.All the other information will help you withComputer Centre service informationas well as whatthe accountprovides.

Important

1. Obtain a Brunel Network Account

• If you are unable to obtain a Network Account then contact theIT Service Desk
• If you are a distance learning student and you have forgotten your password, then you will need toask your departmental administrator or supervisor to obtain a new password on your behalf from theIT Service Desk.

2.Register withthe Password Portal Service

• To enable you to resetyour password online, register on thePassword Portal
• NOTE:If you change yournetwork password, then remember tochange iton all your personal devices as well as disconnect and reconnect mapped drives, otherwise your device will continue toaccess using the old passwordandwillthen lockyour account.Iftheaccount islocked out then you will be able to reset the password from the Password Portal. If you have not registered on the Password Portal, then you will berequired tocome in person to the IT Service Desk for a new one.

3. Register with Connect Portal Service(optional)

This will enable you to connect your personal devices or if you need to download statistical information. ClickConnect Portalto register.

A Network Account provides the following:

Access to the network, Intranet, virtual learning environments and library resources.

To help you with organising, planning and delivering your academic work, theCentre provides the following:

• Your own file store calledhome drive (h:\) with quota allocated and files backed up regularly.
• Office 365 webmailfor UG/PGT/PGR students, staff, and affiliates- 50 GB quota available
• Outlook on Brunel computers for PGR students, staff, and affiliates
• Ability to map printers and h:\ driveon to personal devices:Connect Portal
• Printing and PC workareasavailable 24/7
• Access to temporary storage for large file transfers using Dropoff.

We recommend that you first work through the three items listed below.The rest of the information can be viewed at a later time.

Important

1. Obtain a Brunel Network Account

Please visit thecomputing support team. The team will require evidence of one of the following documents:

• A contract from Human Resources (preferred)
• Arrange for astaff memo(this requires authentication by the departmental administrator to accessandtocomplete) and photographic identification (preferably youruniversity ID).

2. Register with the Password Portal Service

(Applies onlyto Brunel members with a payroll number/employee ID)

Toenable you to reset your password onlinePassword Portal

For staff and PGRstudents, the University imposes a password expiry policy.If a password expirynotification is ignored, then you will be prompted with login prompts within short time spans for all your applications until the account locks

You can reset an expiredpassword from thePassword Portalbyselecting the 'Reset Expired Password' buttonusing your oldcredentials

NOTE: Remember to reset all your devices and mapped resourceswith the new password, otherwise you will be locked out of your account.

3. Register withthe Connect Portal Service(optional)

This will enable you to connect your personal devices or if you need to download statistical information. ClickConnect Portalto register.

A Network account provides the following:

Access to the Brunel data network, library resources and the Intranet as well as the following Services:

• A personal home drive (h:\)with a quota allocated to store your Brunel work - this area is backed up regularly
• A departmental shared drive (g:\) - this area is backed up
• Office 365 webmailfor UG/PGT/PGR students, staff, and affiliates- unlimited quota available
• Outlook on Brunel computers for PGR students and staff
• Map printers and h:\ driveto your personal devices:Connect Portal
• Shared mailbox facility
• Mailing list facility
• PC workareas 24/7 with bookable rooms. To book, emailtimetabling@brunel.ac.uk
• Access to audio visual equipment from Media Services
• Setting up your Brunel office PC and printers.Schools and Departments may have their own Computing contacts, otherwise contact theIT Service Desk
• Access to temporary storage for large file transfers using Dropoff
• Ability to create your own website.

Information for visitors and university affiliates.

Network Account with limited resource access may be provided if you are:Affiliates of the University, working for or on behalf of, or collaborating with the University on university business, provided that you have a written contract from the sponsor School or Service. Your sponsor will need to complete theregistration form for affiliates(authentication necessary). For further advice, please contact theIT Service Desk

Conference Guests:Conference Guests, may have wireless access from selected hotspots around the campus and from the Lancaster Hotel/Lodge. TheConference teamprovide Delegate IDs which can be used in the Lecture Block information kiosks. Conference delegates may also benefit from theConnect Visitors Network.

Visiting staff or students from other universities:Visiting staff or students from other universities may have access to the Eduroam service. Eduroam is an international network available to various educational instituitions to enable internet access to visitorsof their university. This allows visitors from another Eduroam location to have the ability to access the internet using their own home university login credentials. Further information is availabe from theConnect Portal.

External visitor:A general external person may submit a business case for a network account to the Director of the iT Service Desk, which may be granted at his discretion and with terms and conditions as appropriate.

Network account for returning students

Returningstudents are required to go through the BrunelRegistration process at the start of each academic year of their studies. The network account detailsremains active throughout the student study period, unlessone of the following apply:

• Ifyou havenever collected a network account, then you can collect this by visiting our student login section
• If you have forgotten yourpassword, then you will need to visit the IT service desk with your Brunel ID card to enable them to reset it for you
• If you are changing your course, then you will need to make a request to the Computer Centre service desk team asking them to move your account
• If you are a distance learning student, then you will need to ask your departmental administrator to organise a password reset on your behalf
• Important:Once you haveobtained your Network Username and Password, then please register with thePasswordPortalService. This will in futureallow you to resetexpired or forgotten passwords online.

A network account provides youwith the following:

Access to the network, Intranet, virtual learning environments and library resources.

To help you with organising, planning and delivering your academic work, theCentre provides the following:

• A personal file store calledhome drive (h:\) with quota allocated and files backed up regularly
• Office 365 webmailfor UG/PGT/PGR students, staff, and affiliates- unlimited quota available
• Outlook on Brunel computers for PGR students and staff
• Ability to map printers and h:\ driveon to personal devices:Connect Portal
• Printing and PC workareasavailable 24/7
• Access to temporary storage for large file transfers using Dropoff.